Shipping and Returns

PURETERNIA has local distribution centres in US and EU where we can provide fast, efficient tracked delivery for our luxury 100% natural skin care. We pride ourselves on our customer service and will happily return and refund any damaged products.

For Switzerland please see our dedicated Swiss website at pureternia.ch

🇺🇸 United States

Our fulfillment center in Charlotte, North Carolina is now open, and all orders with a US delivery address are shipped from there. For you this means:

  • Fast shipping times, with orders being delivered in 2-5 days after being fulfilled.
  • Affordable shipping rates,
  • Easily accessible product catalog with

EU & UK:

Express Shipping: Available with 1-day delivery, using a weight-based pricing model.

🇬🇧 United Kingdom

Standard Shipping: Usually arrives within 4 to 7 working days. Costs depend on weight for precise pricing.

🇫🇷 France

Standard Shipping: Expected within 6 working days, with weight-based pricing to suit different order sizes.

🇩🇪 Germany

Standard Shipping: Delivery within 5 working days. Rates vary by weight for different orders.

🇮🇹 Italy

Standard Shipping: Generally delivered in 8 working days. Costs vary according to weight.

🇪🇸 Spain

Standard Shipping: Expected within 8 working days. Shipping rates are weight-dependent.

🇵🇱 Poland

Standard Shipping: Typically takes 5 working days. Costs vary by weight.

🇵🇹 Portugal

Standard Shipping: 9 working days on average, with weight-based pricing.

🇸🇰 Slovakia

Standard Shipping: Delivery expected in 5 days, with pricing by weight.

🇸🇪 Sweden

Standard Shipping: Arrives within 5 days, calculated based on weight.

🇫🇮 Finland

Standard Shipping: Delivered within 5 days, with weight-based pricing.

🇳🇱 Netherlands

Standard Shipping: Typically takes 4 days, with cost determined by weight.

🇩🇰 Denmark

Standard Shipping: Expected in 4 days, with cost based on weight.

🇮🇪 Ireland

Standard Shipping: Typically takes 8 days, with cost determined by weight.

🇭🇺 Hungary

Standard Shipping: Usually arrives in 7 days, with rates calculated by weight.

🇷🇴 Romania

Standard Shipping: Arrives within 9 working days. Rates depend on weight.

🇧🇬 Bulgaria

Standard Shipping: Estimated at 6 days, with weight-based pricing.

🇸🇮 Slovenia

Standard Shipping: Typically takes 8 days, with weight-based costs.

🇭🇷 Croatia

Standard Shipping: Delivery expected in 7 days, with rates by weight.

🇬🇷 Greece

Standard Shipping: Generally arrives in 11 working days. Rates are weight-dependent.